招聘人数：9
职位信息
CoreResponsibiliingRequests
?Providefullspectrumoftravelconsultancyservicestoclientsincludeflight,hotel,carreservationsorothertravelarrangement
?pleterequests
?Strongunderstandingofaclienttravelpolicyandcanappropriatelyguideandconsistentlyprovideconsultationtothecustomer
?Providebesttraveloffersandtraveladvicetotravelers
?pletewithinSLA
?rmatrmation,travelalertetc.,
CoreResponsibilipanygoals
?Achievesalestargetandgoals(ex:airlines/hotels/vendors)
?panygoal
?petitormovementtoensureretaincustomersatisfaction
?CompletetaskwithinSLA(servicelevelagreementwithcustomersatisfaction
CoreResponsibility3:Quality
?Effectivelyusesthetelephonesystems
?uracyatworkondailyworktomaintainqualitycontrol
?Completestravelrequestwithouterrors
?ConsistentlyfollowsBCDTravelcall/emailguidelines
?AdherestoBCDTravelpoliciesandprocedurestomaintainqualitycontrol
?Providesthecustomerafullrecapoftheconfirmeditinerary
CoreResponsibility4:ServiceExcellence
?Respondstothecustomerpromptly
?Alwayslistrmatiormationtotheinquiry
?pleteresponses
?Matchesthecustomer'stoneandpaceasappropriate
?Offerssuggestionstothecustomerandanticipatesneeds
CoreResponsibility5:Others
?CompletesscheduledTyphoon/DRPduties
?Assiststestingofnewprojectsasassigned(ex:NewTechnology)
?Attendcustomervisitwhennecessary
?ServeVIPcustomertravelarrangement(STC)
职能类别：专业顾问
广州凡科互联网科技股份有限公司（简称凡科，股票代码：832828）由四位曾任职于百度、腾讯的80后于2010年10月创立，是一家专注为中小企业提供互联网营销服务的创新型企业，于2015年7月成功上市国内 “新三板”。公司旗下网站凡科网，是一个在线服务的SAAS（软件即服务）平台，为企业用户提供多元、高效、易用的互联网工具，同时配以成熟的运营服务体系，凡科已帮助数百万企业用户有效地提升消费者体验与互联网营销核心竞争力。
专享福利
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招聘职位代码：73（应聘时，请输入此代码到门禁系统打开大门）
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